Personal Data

Protection of Personal Data

The protection of personal data is treated by the Company as a top priority. For this reason, the Company is committed to protecting your personal data and to complying with the relevant provisions on the protection of personal data, as in force.

The Data Controller is the company under the name "SANI HELLAS S.A." (hereinafter the "Company"), based in KOSTI PALAMA 5-7, 14343 NEA CHALKIDONA, Greece (VAT number: 095108240 / Tax Office of the Fae of Athens).

Data Collected

In the context of conducting your transactions with the Company, through the e-shop, the full name, the address to which the products will be sent, the landline or mobile phone number and the e-mail address are collected. In the event that payment is selected to be made by credit card, the sanihellas.gr directs you to the secure page of the cooperating bank.Therefore, the name of the holder, the number, the expiration date of the card, as well as the three-digit security code are not collected, nor are they processed by the Company.

During registration, First Name, Surname, Address, City/Region, Postal Code, Mobile Phone and e-mail Address are collected.

During the visit to the sanihellas.gr, the IP address (Internet Protocol address) of the access computer, the source website (recommendation), the date and time of the visit, the type and settings of the web browser as well as the operating system of the device are automatically collected.

Purpose of Processing

The data relate to:

- The completion of orders, invoicing, the facilitation of deliveries and, in general, the execution of orders and the service of requests related to the order.

- Sending informative messages via email, SMS or other electronic means regarding new products and offers, provided that consent has been given for this purpose.

- Technical reasons for the operation and protection of the e-shop from attacks and malicious use.

- The safeguarding of the Rights and Claims of the Company or, if any legal obligation exists.

Time of Retention of Personal Data

The Company maintains and processes the data for as long as it is required for the completion of orders, invoicing, the facilitation of deliveries and, in general, the execution of orders and the service of requests related to the order as well as for the operation and protection of the e-shop from attacks and malicious use.

Provided that consent has been given for the collection and processing of personal data, for sending updates on new products and general offers, personal data will be kept for as long as the consent has not been withdrawn.

If no consent has been given for the collection and processing of personal data in order to receive commercial communications from the Company, they will be deleted after a reasonable period of time, taking into account the Company's obligations by law to retain them.

Personal Data Security

The Company takes all necessary technical and organizational security measures and follows procedures to protect your personal data from any unauthorized access, misuse, alteration, prohibited dissemination, disclosure, loss, accidental /unlawful destruction and any other form of unlawful processing.

The Company protects your personal data from any data interception by the method of encryption ssl data. Encryption is valid at all stages and all procedures of transaction and sending of personal data-data to and from the sanihellas.gr.

It is noted that during the process of making payments by credit or debit or prepaid card, the payments are registered directly in the secure systems of the cooperating bank.

Transmission to third parties

Personal data are transferred to third-party companies, only within the European Union, acting on behalf of the Company as processors, when this is necessary for the fulfillment of the above processing purposes and / or for the response of customer requests and / or if it is imposed or permitted by law.

These companies take the same measures to protect your personal data as the Company and process your personal data only under our explicit and written order. For any other case in which the transfer of your personal data is required for any other processing purpose, relevant consent will be requested.

Permissions

You may exercise at any time the right of access, rectification, deletion, portability, restriction of processing, objection / withdrawal of your consent, without any specific reason for this, by sending a relevant letter to the Company or by telephone or by e-mail or by written request that you may submit to the Company's registered office.

In case of exercise of one of the above mentioned rights, the Company will take every possible measure to satisfy your request as soon as possible from its submission and identification, informing you in writing of the satisfaction of your request, or the reasons that prevent the exercise of your relevant right and / or the satisfaction of one or more of the above mentioned rights.

If you believe that a right or obligation of the Company regarding the collection and processing of your personal data is being violated, you may submit a complaint to the Personal Data Protection Authority.